Supporter Welcome Assistant

Job reference: 17.6.181
Homeworking + meetings at HQ – York, YO24 1GN
Contract: Permanent
Part-Time (Monday to Thursday)
£10.00 per hour plus up to 9% Employer Pension Contribution.

The Yorkshire Wildlife Trust are looking for a chatty and confident nature lover to help us welcome and look after our new supporters over the telephone.

We’re seeking someone who is highly skilled in customer service and passionate about our nature conservation mission to thank new members for joining our community and giving us their financial support to help bring about nature’s vital recovery. As an enthusiastic and engaging ambassador for our work, you will also inspire and enable our new supporters to get even more involved with our work for wildlife and enjoy a range of wild events and experiences across Yorkshire.

Experience in customer-service would be a distinct advantage, through full training and support will be given. You will be required to represent the charity in a professional manner at all times, understand and adhere to fundraising and data-protection regulations and keep up to date with our work by conducting your own research and attending team meetings, both virtually and in-person.

Closing date for receipt of completed application forms and accompanying equal opportunities monitoring form is 9am Monday 31st May.
Interviews will be held on Monday 14th June.
Please note that applications received after the closing deadline will not be considered.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

Please note we don’t accept CVs

No agencies

YWT Company 409650; Charity no. 210807.